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Expires 2 weeks from now

Quality Assurance Officer

full-time

location-marker Lagos

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Job Summary

The Quality Assurance Officer position at VBank is a detail-oriented role in the Products Team. The ideal candidate will ensure quality and functionality of digital banking products through comprehensive testing, bug identification, and maintaining seamless user experiences. The role requires knowledge of software testing methodologies, problem-solving skills, and cross-functional collaboration abilities.

Job Details

  • Department: Products
  • Reporting to: Head of Products
  • Operational Responsibilities:
    • Develop and execute test plans, test cases, and test scripts
    • Conduct manual and automated testing of VBank's digital platforms (mobile apps, web, backend)
    • Identify, document, and track defects, working with developers and product managers
    • Ensure compliance with regulatory and security requirements
    • Perform functional, regression, performance, and usability testing
    • Improve testing processes and contribute to best practices
    • Collaborate with cross-functional teams for smooth releases
    • Validate bug fixes and enhancements before deployment
    • Provide detailed reports on test results and system performance

Requirements

  • Competencies:
    • Strong analytical and problem-solving skills
    • Attention to detail
    • Excellent verbal and written communication
    • Experience with automation testing tools (Selenium, Appium, JMeter)
    • Proficiency in test management tools (Jira, TestRail)
    • Understanding of API testing and tools like Postman
    • Ability to work in a fast-paced, agile environment
  • Qualifications:
    • Bachelor's degree in Computer Science, IT, or related field
    • 2-4 years experience in quality assurance or software testing
    • Experience in fintech, banking, or financial services (advantage)
    • Understanding of SDLC and testing methodologies
    • Familiarity with CI/CD processes
  • Key Performance Indicators:
    • Defect Detection Rate: 95% of critical bugs identified before release
    • Test Case Execution Rate: 100% execution of planned test cases per sprint
    • Bug Resolution Efficiency: 90% of reported defects resolved within SLA
    • Automation Coverage: 80% automation coverage for regression testing
    • System Uptime & Performance: Meet performance benchmarks with minimal downtime
    • Compliance & Security: 100% compliance with security and regulatory testing requirements

About Company

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VFD Microfinance

website logo https://vfdbank.com

VFD Microfinance Bank is a dynamic, Lagos-based financial services institution operating in the microfinance banking sector. The combined experience of our management and board of directors spans more than five decades and several banking and finance organizations, nationally.